Checklist: shipping LLM features without surprise regressions.
A field-tested checklist covering offline evals, canaries, logging, rollback, and stakeholder sign-off—so your next model or prompt change does not become a silent quality incident.
Large language features fail in ways traditional software does not: small prompt edits shift tone and factuality; retrieval corpora drift; and users probe boundaries immediately. Treat every release like a combined model and product change.
Before you merge
- Frozen golden sets for tasks that matter commercially, with explicit pass thresholds.
- Regression suite that runs on every pull request, including adversarial and multilingual cases.
- Documented data cutoff and known failure modes surfaced in the UI where appropriate.
At deploy time
- Shadow or canary traffic with automated comparison to the incumbent model version.
- Feature flags that can disable a single tool, retrieval source, or prompt path without taking the whole assistant offline.
- Structured logs capturing prompt hashes, retrieval IDs, and model version for support replay.
After release
- Dashboards for latency, error rate, refusal rate, human escalation volume, and business KPIs.
- Weekly review of worst-rated sessions and new user questions that miss the golden set.
- Rollback drill documented and practiced so on-call is not inventing steps during an incident.
Teams that invest up front in evaluation and operability ship faster later—because every launch is boring in the best way.
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